Welcome & Success Settings

This is where you’ll change the settings whereby you communicate with your survey participants at the beginning and end of the survey: Welcome Message, Welcome Image, Success Message, Success Image, Email options and the Alternative Success URL.

Welcome Message

Just like you can add a Welcome Message when you first create a new survey, you can add or edit the one you already created on the Welcome & Success Settings page:

  1. Enter the message you would like displayed at the beginning of your survey in the Welcome Message input field.
  2. Click Save Options.

Welcome Image

As a Pro subscriber you can also add an image that is displayed with your welcome message:

  1. On the Welcome & Success Settings page, click the gray image box below Welcome Image.
  2. Select a previously uploaded image from your Light Box or upload a new one.
  3. Once the image has been uploaded, click the thumbnail to add it to your survey.
  4. Select Save Options.
  5. To delete your welcome image click Clear.

Welcome image also changes the thumbnail of the survey. Once you share your survey in a message or as a social media post, the welcome image is going to be displayed as a thumbnail on that post.

Social Media Thumbnail

Your Welcome image will be your thumbnail image once you share your survey link on social media.

Email

To change whether you would like to ask for the survey participant’s email address, click the Email drop down and select Optional, Required or None. Optional asks for the participant’s email address but can be skipped without one being entered, Required demands a correctly formatted email address (i.e. name@domain.com) must be entered before progressing and None does not ask for an email address at all.

Once you have made this change, click Save Options at the bottom of the page.

Completely Anonymous Survey

You can also choose to make your survey Completely Anonymous by clicking the checkbox marked as such. This means that SurveyPlanet will not capture any identifying information about your survey participants, including IP address, locations, referers, browser details and operating systems.

Once you have made this change, click Save Options at the bottom of the page.

Success Message

At the end of your survey you can have a custom message display instead of the default one from SurveyPlanet:

  1. Enter the message you would like displayed at the end of your survey in the Success Message input field.
  2. Click Save Options.

Success Image

As a Pro subscriber you can also add an image that is displayed with your success message:

  1. On the Welcome & Success Settings page, click the gray image box below Success Image.
  2. Select a previously uploaded image from your Light Box or upload a new one.
  3. Once the image has been uploaded, click the thumbnail to add it to your survey.
  4. Select Save Options.
  5. To delete your success image click Clear.

Alternate Success URL

As a Pro subscriber you can have an alternate success URL. Instead of staying on the SurveyPlanet website with your survey, you can have the end of your survey redirect to a website of your choosing:

  1. Type in the URL you wish to redirect to in the Alternative Success URL input field.
  2. Click Save Options.

Alternate Success URL Delay

  1. When using an alternate success URL, you can also add a delay. Type a number in the Delay input field to specify how many seconds to wait before redirecting.
  2. Click Save Options.